If you type fast but with some errors here and there, you’ll still need to go back and fix these errors. On the dispatcher test as well as on the actual dispatch job, accuracy is paramount. So, should you slow yourself down to be more accurate, or should you type as fast as you can and then backspace your errors? Many test-takers find themselves asking this question. What Matters Most for Dispatching – Typing Speed or Typing Accuracy? Take realistic typing simulations to improve your accuracy and speed. That’s why candidates who can’t reach the minimum typing speed and accuracy get rejected immediately – although in some departments, you’ll be allowed to retake the test. When you’re working in a fast-paced environment where every minute can cost or save lives, it’s crucial to get things done quickly and accurately. Some of these tasks include data entry, call summarization, writing reports, sending information to police officers and other emergency services, etc. Why Is Typing Fast and Accurate So Important for Dispatch?Īlmost any task that a 911 dispatcher or 911 call-taker must complete involves typing. This may be useful later in the hiring process, especially in more competitive departments. On the other hand, if you can type at a speed of 90+ WPM, it can help you get noticed by your recruiters and leave a good impression. In these cases, you’ll know the exact speed you must reach.įailing to reach this speed will usually fail the whole test, as this skill is crucial for the dispatcher’s job. Some agencies list their typing speed (and even typing accuracy) requirements in the job posting. Most departments and agencies require a minimum typing speed of 35 to 45 WPM. How Fast Do You Have to Type to Pass the 911 Dispatcher Typing Test? Take dispatcher typing test practice simulations to get a feel for the actual assessment. There will be a timer on the top corner of the screen showing the remaining time. Note that in most cases (unless otherwise instructed), you’ll have five minutes to complete this typing test. The only things that are being measured are the typing speed and the number of errors. You may use the Backspace key to correct errors, but it won’t be counted as a keystroke for the WPM calculation. Here’s how it looks on the real CritiCall test: The left one will be the text you need to type, and the right one will be the editing window (empty at the beginning). Once the CritiCall typing test begins, you’ll see two windows.
On this page, the focus will be on the CritiCall, which is the most common dispatcher test in the U.S. The typing speed is counted as words-per-minute (WPM), and to pass this section, you must reach a minimum WPM determined by your hiring agency. The dispatcher typing test (sometimes named the “Keyboarding” test) is a section of the 911 dispatcher test that measures your typing speed and accuracy. What to Expect on the Dispatcher Typing Test? We compared four CritiCall test prep sites to find the ultimate resource that provides the most accurate, reliable, and comprehensive practice experience.
Quick Useful Tips to Enhance Your Performance.Fail-Proof Practice for the Dispatcher Typing Test (and Other Test Sections).
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4 Free Websites to Level Up Your Typing Skills.Can Your Typing Form Hurt Your Chances of Passing the Test and Getting Hired?.What Matters Most for Dispatching – Typing Speed or Typing Accuracy?.Why Is Typing Fast and Accurate So Important for Dispatch?.How Fast Do You Have to Type to Pass the 911 Dispatcher Typing Test?.What to Expect on the Dispatcher Typing Test?.
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